Frequently Asked Questions

21 May 2026. Join the waitlist for first access and a 15% discount on your first order with code CLAIM15.

The waitlist is currently open — every signup gets first access on launch day plus a 15% discount automatically applied at checkout via code CLAIM15. No products ship before 21 May.

Yes — all prices on the site are in pound sterling (£). International customers are charged the GBP equivalent at the prevailing exchange rate, plus any local VAT or duties on arrival.

Not at this stage. Adler Sterling is a direct-to-consumer brand. We may revisit wholesale partnerships in 2027 — drop us a line at hello@adlersterling.com if you're interested in being notified.

We curate from a global supplier network, so size charts vary slightly by product. Each product page includes a detailed size guide measured in centimetres. If you're between sizes, our team's recommendation is in the product description — usually to size up for a relaxed Mediterranean drape.

You have 365 days to exchange any unworn item for a different size, no questions asked. UK exchanges include free return shipping — see our Returns page for details.

Yes — we stock Plus Size variants on selected items including the Foundation Boxer Brief (XL-6XL) and the Cabana Linen Shirt (M-6XL). More plus sizing arrives in Drop 02.

Our textile range is curated from cotton, cotton-linen blends, and Mulberry silk. Specific composition is listed on each product page. We prioritise natural fibres because the materials we wear daily matter more than most men think.

Selected items are. Our Drop 02 capsule (launching mid-2026) is fully GOTS-certified organic cotton via our partnership with Stanley/Stella in the EU, printed in the UK. Drop 01 prioritises natural-fibre materials but most pieces are not certified organic. We're transparent about this — full material breakdowns are on every product page.

Cotton-linen Henleys: machine wash cold on a gentle cycle, hang to dry. Linen develops character with wear — slight wrinkles are part of the appeal, not a flaw. Iron on low if you prefer a crisp finish.

Wipe with a soft cloth after each wear. Avoid contact with chlorine, bleach, perfume sprays. The matte finish on the Onyx Band can be refreshed by a jeweller if needed — but it's designed to age with the wearer.

Hand wash in cold water with a silk-friendly detergent, or use a silk-cycle on your machine inside a mesh bag. Hang to dry. Iron on the silk setting if needed.

UK orders arrive in 5-8 business days, fully tracked, always free. International orders arrive in 7-15 business days at a flat £2.99. Full breakdown on our Shipping page.

Yes — to 23 countries including the United States, Canada, Australia, New Zealand, Japan, Singapore, UAE, Saudi Arabia, Mexico, Brazil and others. We do not currently ship to European Economic Area (EEA) countries. International customers may be liable for import duties applied by their local authorities.

Free for every UK order, every time, no minimum. International orders are a flat £2.99 (tracked, 7-15 days).

UK orders ship from our Hull warehouse. Selected specialist items (watches, stainless steel jewellery, certain textiles) ship directly from our certified manufacturing partners — these are clearly marked on the product page.

Email us a photo at hello@adlersterling.com within 7 days of delivery. We'll send a replacement or refund you in full immediately.

365 days from delivery, no questions asked, on any unworn item. UK returns include a free return label. Full details on our Returns page.

Once we receive and approve your return (typically 3-5 business days from drop-off), refunds process to your original card within 5-7 business days.

Yes — exchanges are free within the UK and we'll reship the new item to you at no charge.

Hull, United Kingdom. We're an independent, founder-led brand built from the ground up.

We're transparent about our positioning: we curate globally and our supply chain is in active evolution. Drop 01 prioritises natural-fibre materials and durable pieces designed to be worn for years, not seasons. Drop 02 (mid-2026) introduces fully GOTS-certified organic cotton via our Stanley/Stella partnership and our first capsule of UK-printed pieces. We don't claim "sustainable" as a marketing term — we'd rather show our progress over time and let you judge.

@adlersterling on Instagram — founder updates, behind-the-scenes from the build, drop reveals.

hello@adlersterling.com — a real person responds within 24 hours. For returns specifically: returns@adlersterling.com